→ od:description → "Insert feedback."@en, "Führe eine Rückkopplung ein."@de, "Вставить обратную связь."@ru
→ od:MannDombExample → "Customer surveys/customer seminars, etc"@en, "Electronic bulletin boards"@en, "Statistical Process Control (SPC) - Measurements are used to decide when to modify a process."@en, "(Supermarket) loyalty cards - provide customer shopping profile information"@en, "‘Active Transition Management’ as a way of controlling product development process between research, development and production phases."@en, "Budgets - Measurements are used to decide when to modify a process."@en, "‘What you measure is what you get’ Joe Juran"@en, "Enlist customers in the design process."@en, "‘Extranets’ (22)"@en