→ od:description → "Nutze schädliche Faktoren – insbesondere die schädliche Einwirkung des Mediums – für die Erzielung eines positiven Effektes."@de, "Вредные факторы - особенно вредные воздействия среды - должны использоваться для достижения положительного эффекта."@ru, "Use harmful Factors - especially the harmful effects of the medium - for the achievement of a positive effect."@en
→ od:MannDombExample → "‘Provocations’ method of encouraging new ideas (24)"@en, "Making a fuss over customers who have experienced a problem with your goods/services/etc, tends to re-enforce their overall positive feel about you - to a level greater than that where no problem had occurred"@en, "Collect information to understand the harm, then formulate a positive action to remove it"@en, "Recast an attack on you as an attack on the problem (6)."@en, "‘The Extra Mile will have no traffic jams.’ Unknown."@en